Our New Client Process
At Frank Motors we understand your vehicle is one of your biggest investments and it’s important that your vehicle is safe, reliable and performs at it’s optimal level, all without busting your budget.
If you are looking for a new service provider it may be because of an unexpected breakdown or you’re looking for a second opinion or it’s the convenience of our centrally located shop. Whatever the reason, we recognize this is an important decision.
At Frank Motors we promise to know you better, and our New Client Process is the first step of getting to know you and your vehicle's service needs; and for you to get to know us.
Our New Client Process
New Client Intake: The purpose of the New Client Intake is to get to know you, the reason for your call and relevant information about your vehicle.
First Appointment: We start with a Minor Inspection to see the overall condition of your vehicle because a vehicle's condition can change greatly in a short period of time especially with the road conditions in Winnipeg.
Minor Inspection Report: During the Minor Inspection we can identify urgent repairs and report back to you on the issues that brought your vehicle in for service.
Recommendations: We will advise you of any recommended repairs that may need to be completed in the future so you can make a confident and educated decision about the services your vehicle needs.
Next Service Appointment: Based on the Minor Inspection Report & Recommendations, you’ll receive an estimate for the work required so you can budget for them and we’ll book your appointment in advance to keep your vehicle in safe driving condition.
Yes, we can service new cars under warranty
Do you have a new car with a great warranty from the manufacturer? That doesn’t mean you have to get all of your regular service done at the dealership.
Frank Motors can take care of all of your regular service needs, and we only use parts that meet or exceed manufacturer requirements. And upon diagnosing your car’s problem, we will let you know if you need to get the job done at the dealership under the terms of your warranty.
Want to avoid costly unexpected breakdowns?
Since our doors opened in 1960, generations of Frank Motors team members have understood the importance of not only fixing cars, but building relationships. By understanding your needs, your driving habits, and your schedule, we will keep your car in top running condition with minimal disruption of your routine.
Many of our long term clients have benefited from Frank’s Preventative Maintenance Program where you can save money and time by reducing the risk of costly unexpected repairs. Learn More about Frank’s PMP
What our Clients are Saying
“The staff at Frank's have always treated me and my cars with respect and care. They take the time to explain, clearly and without any mechanical mumbo-jumbo, any service that is necessary! I trust them with my cars and with my driving safety.”
Debra Schweyer