T: (204) 987-2461

Our New Client Process

At Frank Motors we understand your vehicle is one of your biggest investments and it’s important that your vehicle is safe, reliable and performs at it’s optimal level, all without busting your budget.

If you are looking for a new service provider it may be because of an unexpected breakdown or you’re looking for a second opinion or it’s the convenience of our centrally located shop. Whatever the reason, we recognize this is an important decision.

At Frank Motors we promise to know you better, and our New Client Process is the first step of getting to know you and your vehicle's service needs; and for you to get to know us.

Our New Client Process

1. New Client Intake: The purpose of the New Client Intake is to get to know you, the reason for your call and relevant information about your vehicle.

2. First Appointment: We start with a Minor Inspection to see the overall condition of your vehicle because a vehicle's condition can change greatly in a short period of time especially with the road conditions in Winnipeg.

3. Minor Inspection Report: During the Minor Inspection we can identify urgent repairs and report back to you on the issues that brought your vehicle in for service.

4. Recommendations: We will advise you of any recommended repairs that may need to be completed in the future so you can make a confident and educated decision about the services your vehicle needs.

5. Next Service Appointment: Based on the Minor Inspection Report & Recommendations, you’ll receive an estimate for the work required so you can budget for them and we’ll book your appointment in advance to keep your vehicle in safe driving condition.

Yes, we can service new cars under warranty

Do you have a new car with a great warranty from the manufacturer? That doesn’t mean you have to get all of your regular service done at the dealership.

Frank Motors can take care of all of your regular service needs, and we only use parts that meet or exceed manufacturer requirements. And upon diagnosing your car’s problem, we will let you know if you need to get the job done at the dealership under the terms of your warranty.

Want to avoid costly unexpected breakdowns?

Since our doors opened in 1960, generations of Frank Motors team members have understood the importance of not only fixing cars, but building relationships. By understanding your needs, your driving habits, and your schedule, we will keep your car in top running condition with minimal disruption of your routine.

Many of our long term clients have benefited from Frank’s Preventative Maintenance Program where you can save money and time by reducing the risk of costly unexpected repairs. Learn More about Frank’s PMP

What Our Clients Are Saying

Blog Post: We’re getting 5 Star Reviews! A recent study shows that 88% of consumers, now trust online reviews as much as personal recommendations. People read reviews to help determine the degree of trust felt for an unfamiliar business based on feedback from other people with similar needs. Google reviews are now part of the decision making process for people as well as writing reviews to assist others in making decisions of who to do business with. At Frank Motors, we’re proud of the 5 star reviews we’ve received and we extend a huge thank you to our clients for trusting us with servicing their vehicles. If you’d like to recommend us by sharing your experience of why you trust Frank Motors with your vehicle maintenance needs, please leave us a review on Google. How to leave a review: Open Google and make sure you are signed in Search for Frank Motors Click write a review In the window that appears select the number of stars you would like to give us. You are also able to leave comments if you would like   Kyle Smith Went there for Krown rustproofing. It was my first time getting this done. The employees were well dressed, very professional and appeared happy to be there. The process was thoroughly explained and they answered all my questions. The process was done in about an hour (as promised). Very happy with the whole experience.   Kate Campbell My partner and I lost our transmission on our cross-country trip, just outside of Kenora. A local mechanic helped us find Frank Motors, who immediately found us a used transmission, before we even reached the city. Once we got our car towed to Winnipeg the guys took care of us right away. They had our new/used tranny in by the end of the week and we were able to get back on the road in no time! They were extremely helpful in prioritizing what needed to be done, and were always conscientious of our budget. They even had a full assessment of our vehicle ready for us when we left! Highly recommend this place!   Chad Leachman Recently visited for a small repair job. Called and was able to get an appointment within a couple of days. Friendly and professional staff over the phone and in person. Repairs completed as described to me in the time that I was told. Very happy with the work and would visit them again. Check out more testimonials [1] from Frank Motors clients! [1] https://frankmotors.ca/category/testimonials/

We’re getting 5 Star Reviews!